These Terms of Service govern your use of our content filtering and app blocking service. By accessing or using our website, creating an account or our service, you agree to be bound by these terms. If you do not agree to these Terms, please do not use our website or services. We've designed STOIX to help families and individuals regain control over their digital lives by blocking harmful content, managing screen time, and reducing digital distractions. Our service works by filtering internet traffic at the DNS level.
STOIX provides DNS-based internet filtering that blocks access to harmful websites and applications. Our service is specifically designed to protect against pornography, malware, gaming sites, and other inappropriate content while also helping manage access to distracting platforms like social media and streaming services. We use advanced filtering technology combined with regularly updated threat intelligence to ensure comprehensive protection for your family.
The service works by replacing your default DNS servers with our filtered DNS servers. When any device on your network tries to access a website, the request goes through our filtering system first. Based on your configuration preferences, we either allow the request to proceed or block it and display a notification page. You can customize which categories of content to block, set time-based rules for when restrictions apply, and maintain custom allow and block lists for specific websites.
To use STOIX, you must create an account with accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account or any other breach of security. We offer two subscription plans: a monthly plan for $5 per month and an annual plan for $25 per year, which provides significant savings compared to the monthly option.
All subscriptions are billed in advance and automatically renew unless you cancel before the next billing cycle. You can upgrade, downgrade, or cancel your subscription at any time through your account dashboard. If you cancel your subscription, you will continue to have access to the service until the end of your current billing period, after which your account will be suspended and filtering will stop working.
You may use STOIX only for lawful purposes and in accordance with these Terms of Service. The service is intended for personal and family use. You may not attempt to circumvent, disable, or otherwise interfere with the filtering mechanisms. You may not share your account credentials with anyone outside your immediate household or use the service to provide filtering for commercial purposes without our written consent.
You are prohibited from reverse engineering, decompiling, or attempting to discover the source code of our service. You may not use our service in any way that could damage, disable, overburden, or impair our servers or networks. Any attempt to gain unauthorized access to our systems, other user accounts, or computer networks is strictly prohibited and may result in immediate termination of your account and legal action.
You agree not to use the Website or Services for any unlawful, harmful, or fraudulent activity, including but not limited to, violating any intellectual property rights, uploading harmful content, or disrupting the functionality of the website or services.
We offer a thirty-day money-back guarantee for all new subscriptions. If you are not satisfied with our service for any reason, you can request a full refund within thirty days of your initial purchase by contacting our support team at [email protected]. Refunds are processed within 5-10 business days and will be credited back to your original payment method.
You can cancel your subscription at any time through your account dashboard or by contacting our support team. Cancellation takes effect at the end of your current billing period, and you will continue to have full access to the service until that time. We do not provide refunds for partial months or unused portions of monthly subscriptions, except during the thirty-day money-back guarantee period.
We strive to maintain high service availability and aim for 99.9% uptime, but we cannot guarantee uninterrupted service. Our service may be temporarily unavailable due to scheduled maintenance, system upgrades, or circumstances beyond our control such as internet connectivity issues, natural disasters, or third-party service provider outages. We will make reasonable efforts to provide advance notice of scheduled maintenance when possible.
Filtering inherently involves some latency, but we work to minimize any impact on your internet browsing speed. Our global infrastructure is designed to provide fast response times regardless of your location. However, internet performance can be affected by many factors outside our control, including your internet service provider, network congestion, and the performance of the websites you're trying to access.
Your privacy is important to us, and our data collection and use practices are detailed in our Privacy Policy. By accesing our website, creating an account or using our service, you consent to the collection and use of your information as described in the Privacy Policy. We collect only the information necessary to provide and improve our service, and we do not sell your personal data to third parties.
We may use web cookies and other tracking technologies to collect non-personal data. This data helps us improve our services and enhance user experience.
To the maximum extent permitted by applicable law, our total liability to you for any claims arising from or related to your use of STOIX is limited to the amount you have paid us in the twelve months preceding the claim. We are not liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses.
While we work hard to block harmful content, no filtering system is perfect, and you acknowledge that some inappropriate content may still get through our filters. Similarly, our filters may occasionally block legitimate websites. You are responsible for monitoring your internet usage and for making the final decisions about what content is appropriate. We do not endorse or take responsibility for any content that is accessible through our service.
The STOIX service, including all software, technology, content, and trademarks, is owned by us or our licensors and is protected by copyright, trademark, and other intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to use the service for your personal or family use. This license does not give you any ownership rights in our intellectual property.
Either you or we may terminate your account at any time. You can terminate your account by canceling your subscription through your dashboard or by contacting our support team. We may terminate or suspend your account immediately if you violate these Terms of Service, engage in fraudulent activity, or use the service in a way that could harm other users or our systems.
Upon termination, your right to use the service will cease immediately, and we will delete your account data within 30 days unless we are required to retain it for legal or regulatory reasons. You remain responsible for all charges incurred up to the date of termination.
These Terms shall be governed by and construed in accordance with the laws of Australia. You agree to submit to the exclusive jurisdiction of the courts located within Australia to resolve any legal matter arising from these Terms.
We may modify these Terms of Service from time to time to reflect changes in our service, legal requirements, or business practices. We may notify you of significant changes by email and by posting the updated terms on our website. If you continue to use the service after the changes take effect, you agree to be bound by the updated terms. If you do not agree to the changes, you may cancel your account before they take effect.
Questions about this Terms of Service or need help with your account? We're here to help:
Email: [email protected]
Last Updated: November 29, 2025